Terms of Service

Last updated: November 11, 2025

1. Introduction

Welcome to theuxbites! These Terms of Service ("Terms") govern your access to and use of theuxbites services, including our website, software platform, APIs, documentation, tools, and all related services (collectively, the "Service").

By using the Service, you agree to these Terms. If you do not agree to these Terms, please do not use the Service.

Please also read our Privacy Policy, which provides detailed information about how we handle your data.

2. Service Description

theuxbites is a platform that enables comprehensive analysis of websites' user experience. We review your website, cross-reference performance metrics with usability best practices, and analyze the results. The service includes:

  • Automated UX audits
  • Performance analysis and evaluation
  • Prioritized improvement recommendations
  • SEO scores and analysis
  • Audit history and comparison
  • Kanban board for issue management

3. Subscription Plans and Payment

3.1. Subscription Tiers

theuxbites offers three subscription tiers:

  • Lite: Free plan, 3 audits per month
  • Pro: Paid plan, 10 audits per month
  • Studio: Paid plan, 50 audits per month

3.2. Payment

Payment is processed through the Stripe payment platform. Accepted payment methods include credit cards, PayPal, and other methods supported by Stripe.

Subscription fees are charged in advance on a monthly or annual billing cycle. Prices are as displayed on the site and include applicable taxes.

3.3. Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel your subscription in a timely manner.

3.4. Refunds

Refunds are evaluated on a case-by-case basis. We generally do not provide refunds for services already used, but we review each case individually.

4. User Account

To use the Service, you must register for an account. You are responsible for:

  • Providing accurate and complete information during registration
  • Maintaining the security of your account, including your password
  • All activities that occur under your account
  • Immediately notifying us if you suspect unauthorized use of your account

5. Acceptable Use

You agree to use the Service only for lawful purposes and agree not to:

  • Violate any laws or regulations in any way
  • Send or share harmful, threatening, harassing, or offensive content
  • Distribute viruses, malicious code, or other harmful software
  • Attempt to circumvent or breach the security of the Service
  • Use automated systems or bots to access the Service
  • Attempt unauthorized access to others' accounts
  • Use the Service for commercial purposes without proper authorization

6. Intellectual Property

All content of the Service, including software, logos, trademarks, text, graphics, and other materials, is the property of theuxbites or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, display, or otherwise use these materials without our permission.

7. Data Handling

For detailed information about how we handle data, please see our Privacy Policy.

8. Service Modifications and Termination

We reserve the right to modify, suspend, or discontinue the Service or any part thereof at any time without prior notice.

You may terminate your account at any time through your subscription settings.

9. Limitation of Liability

The Service is provided "as is" without warranty. We do not assume liability for:

  • Continuous availability or error-free operation of the Service
  • Accuracy or completeness of audits
  • Indirect, incidental, special, or consequential damages
  • Data loss or corruption

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you by email of significant changes. Continued use of the Service after publication of changes constitutes acceptance of the modified Terms.

11. Contact

If you have questions about these Terms, please contact us:

theuxbites
'theuxbites' is a trading name of DRLX Ltd ('we', 'our' or 'us'), a limited company registered in England and Wales under company number 14243681
Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX
Email: hello@theuxbites.com
Website: theuxbites.com

12. Governing Law

If any part of these Terms is found to be invalid or unenforceable, the remaining parts shall remain in full force and effect.

These Terms shall be interpreted in accordance with the laws of England and Wales. Any disputes relating to these Terms shall be resolved by the courts of England and Wales.